How do I redeem my store credit? (International Customers)Updated 15 days ago
Step 1: Find your gift card email
Your gift card code will be sent to your email address from [email protected] with the subject line "Sporty & Rich [AMOUNT] Gift Card".
If you don't see it in your inbox, please check your spam or junk folder. If you still can't find it, contact our team and we'll resend it right away.
Step 2: Add your items and head to checkout
Add your items to your cart and proceed to checkout as usual. You do not need to be signed in to use a gift card code.
Step 3: Enter your gift card code
At the payment step, look for the "Discount code or gift card" field. Copy and paste your code exactly as it appears in the email and click "Apply." It will be automatically deducted from your order total.
Step 4: Confirm it's been applied
You'll see your gift card balance reflected in your order total. If your order total is higher than your gift card balance, simply pay the remaining amount with any other payment method.
A few things to know:
- Gift cards can only be used on sportyandrich.com and they cannot be used in-store
- If your code isn't working, double-check for any spaces or typos when entering it — codes are case sensitive
Still having trouble? Reach out to our team here, and we'll help you out right away.