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International Returns

U.S. Returns

Sporty & Rich

Processing time is separate from shipping time. Please allow 3&#x2013;5 business days for your order to be processed and shipped. Processing may take longer during launches, archive sales, restocks, or other high-volume periods.Once shipped:<ul><li style="font-size: 16px;">U.S. Standard: 5&#x2013;7 business days</li><li style="font-size: 16px;">U.S. Express: 2&#x2013;3 business days</li><li style="font-size: 16px;">International: Estimated delivery time will be shown at checkout based on your destination and selected shipping method. All international orders ship from California, USA.</li></ul>Please allow additional time during peak periods, promotions, and archive sales.Still having trouble?&#xA0;Reach out to our team <a href="https://sportyandrich.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer" class="fr-green fr-strong">here</a>, and we&apos;ll help you out right away.

Processing time is separate from shipping time. Please allow 3–5 business days for your order to be processed and shipped. Processing may take longer during launches, archive sales, restocks, or other high-volume periods. Once shipped:. Please allow

How long does shipping take?

SHIPPING

What payment methods do you accept?

Where is my order?

Can I change or cancel my order after placing it?

How do I track my order?

Why hasn’t my order shipped yet?

My order arrived damaged or wrong. What do I do?

My order says delivered but I never received it. What do I do?

ORDERS & TRACKING

What is your shipping policy?

Do you ship internationally?

What are your shipping rates?

My tracking hasn’t updated. What should I do?

Will I be charged duties or customs fees?

What is your return policy?

How do I return a USA order?

How do I return an international order?

What items are final sale?

Do you offer exchanges?

Are returns free?

How long does my refund take?

My return is stuck in transit. What should I do?

My return was rejected. What happens now?

RETURNS & REFUNDS

How do I redeem my store credit? (USA Customers)

How do I redeem my store credit? (International Customers)

How do I use use my gift card?

Can I buy a Sporty & Rich gift card?

ACCOUNT & STORE CREDIT

How to find your size

How does Sporty & Rich fit and how do I choose my size?

How do kids' sizes work at Sporty & Rich?

How do Sporty & Rich hats and accessories fit?

How should I care for my Sporty & Rich pieces?

SIZING & CARE

What are your store locations and hours?

How do I return or exchange something I bought in store?

Can I return or exchange an online order in store?

Do you offer in-store pickup for online orders?

Do you host in-store events or exclusive launches?

OUR STORES

How long does shipping take?Updated 8 days ago