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International Returns

U.S. Returns

Sporty & Rich

Processing time is separate from shipping time. Please allow 3&#x2013;5 business days for your order to be processed and shipped. Processing may take longer during launches, archive sales, restocks, or other high-volume periods.Once shipped:<ul><li style="font-size: 16px;">U.S. Standard: 5&#x2013;7 business days</li><li style="font-size: 16px;">U.S. Express: 2&#x2013;3 business days</li><li style="font-size: 16px;">International: Estimated delivery time will be shown at checkout based on your destination and selected shipping method</li></ul>Please allow additional time during peak periods, promotions, and archive sales.

Processing time is separate from shipping time. Please allow 3–5 business days for your order to be processed and shipped. Processing may take longer during launches, archive sales, restocks, or other high-volume periods. Once shipped:. Please allow

How long does shipping take?

SHIPPING

Where is my order?

Can I change or cancel my order after placing it?

How do I track my order?

Why hasn’t my order shipped yet?

My order arrived damaged or wrong — what do I do?

My order says delivered but I never received it — what do I do?

ORDERS & TRACKING

What is your shipping policy?

Do you ship internationally?

What are your shipping rates?

My tracking hasn’t updated — what should I do?

Will I be charged duties or customs fees?

What is your return policy?

How do I return a U.S. order?

How do I return an international order?

What items are final sale?

How long does my refund take?

Do you offer exchanges?

Are returns free?

RETURNS

How to find your size

How does Sporty & Rich fit and how do I choose my size?

How do kids' sizes work at Sporty & Rich?

How do Sporty & Rich hats and accessories fit?

How do I care for my Sporty & Rich pieces?

SIZING & CARE

What are your store locations and hours?

How do I return or exchange something I bought in store?

Can I return or exchange an online order in store?

Do you offer in-store pickup for online orders?

Do you host in-store events or exclusive launches?

OUR STORES

How long does shipping take?Updated 23 days ago