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International Returns

U.S. Returns

Sporty & Rich

Find answers to your questions about products, orders, shipping, and returns. Get support from the Sporty & Rich customer care team.

Sporty & Rich Help Center

Where is my order?

Can I change or cancel my order after placing it?

How do I track my order?

Why hasn’t my order shipped yet?

My order arrived damaged or wrong — what do I do?

My order says delivered but I never received it — what do I do?

ORDERS & TRACKING

What is your shipping policy?

Do you ship internationally?

How long does shipping take?

What are your shipping rates?

My tracking hasn’t updated — what should I do?

Will I be charged duties or customs fees?

SHIPPING

What is your return policy?

How do I return a U.S. order?

How do I return an international order?

What items are final sale?

How long does my refund take?

Do you offer exchanges?

Are returns free?

RETURNS

How to find your size

How does Sporty & Rich fit and how do I choose my size?

How do kids' sizes work at Sporty & Rich?

How do Sporty & Rich hats and accessories fit?

How do I care for my Sporty & Rich pieces?

SIZING & CARE

What are your store locations and hours?

How do I return or exchange something I bought in store?

Can I return or exchange an online order in store?

Do you offer in-store pickup for online orders?

Do you host in-store events or exclusive launches?

OUR STORES

Everything you need to know about placing an order and tracking it to your door.

Information on delivery timeframes, international shipping, and what to expect once your order is on its way.

How to start a return, what's eligible, and what to expect once your return is on its way back to us.

Everything you need to find your perfect Sporty & Rich fit and keep your pieces looking their best.

Find a Sporty & Rich store near you, including locations, hours, and what to expect in person.

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Categories

ORDERS & TRACKING

SHIPPING

RETURNS

SIZING & CARE

OUR STORES