What is your return policy?Updated 15 hours ago

We accept returns on eligible items that are new, unused, and unworn, with all original tags and packaging intact.

This policy applies to online orders placed on sportyandrich.com. If you purchased in store, please see the In-Store Purchases section below. Please review the full details before starting a return.

Return Eligibility (Online Orders)

To be eligible for a return, all of the following must apply:

• Returned within 30 days of delivery
• Not marked as Final Sale
• Item is new, unused, unworn, and unwashed
• Item is free of odors, stains, makeup, deodorant, pet hair, or damage
• All original tags and packaging are attached and intact

Returns that do not meet these requirements will not be accepted. Sporty & Rich reserves the right to decline any return.

Final Sale Items

The following items are final sale and not eligible for return or refund, whether purchased online or in store:

• Beauty products
• Archive Sale items
• Books
• Collaboration items
• Any item marked Final Sale at time of purchase

In-Store Purchases

Items purchased at a Sporty & Rich store follow a separate return policy:

• Returns must be made in person at the store where the item was purchased
• Returns are accepted within 14 days of purchase
• A receipt or proof of purchase is required
• Items must meet the same condition requirements listed above
• Final sale items, including collaboration items, are not eligible for return
• In-store purchases cannot be returned online or by mail

Online Orders

• All online returns must be started through our returns portal and receive authorization before being shipped
• Online orders must be returned by mail using the label provided through the portal
• Online orders cannot be returned or exchanged in store
• Online orders cannot be changed or canceled once placed

Return Shipping Cost

U.S. Returns

A prepaid return label will be generated for you through our returns portal. The cost of the label will be calculated and shown before you confirm, no surprises. The label cost and original shipping fees are non-refundable and will be deducted from your refund.

International Returns

Return shipping costs are calculated based on your location, the weight of your return, and your selected shipping method. Any applicable duties or taxes required to send the item back to the U.S. are the responsibility of the customer. You will always see the full cost breakdown before confirming your return request. Original shipping fees, duties, and taxes paid at checkout are non-refundable.

Canadian customers are eligible for a full refund of duties and taxes on returned items.

Return Authorization

Every online return requires prior authorization through our returns portal. Returns sent without authorization, including packages mailed to our office, warehouse, or store without a portal-issued label, will be rejected and are not eligible for a refund. Sporty & Rich reserves the right to decline any return at our discretion.

Start Your Return

• U.S. Returns: [Start a Return]
• International Returns: [Start a Return]

Please ship your return promptly after initiating. Returns received outside the return window may be rejected.

If you have questions, get in touch with our team here.