What is your return policy?Updated 7 days ago
We accept returns on eligible items that are new, unused, and unworn, with all original tags and packaging intact.
Please review the full details below before starting a return.
Return Eligibility
To be eligible for a return, all of the following must apply:
- Returned within 14 days of delivery
- Not marked as Final Sale
- Item is new, unused, unworn, and unwashed
- All original tags and packaging are attached and intact
Returns that do not meet these requirements will not be accepted.
Final Sale Items
The following items are final sale and not eligible for return or refund:
- Beauty products
- Archive Sale items
- Books
- Any item marked Final Sale at time of purchase
In-Store vs Online Purchases
- Items purchased in store must be returned in store
- Online orders must be returned by mail
- Online orders cannot be returned in store
- Orders cannot be changed or canceled once placed
Return Shipping
U.S. Returns
- Customers are responsible for return shipping fees
- Return shipping fees will be deducted from your refund
- Original shipping fees are non-refundable
International Returns
- Customers are responsible for return shipping fees
- Duties, taxes, and customs fees are calculated and deducted from your refund
- Original shipping fees are non-refundable
Start your return here:
- U.S. Returns: [Start a Return]
- International Returns: [Start a Return]
Please ship your return promptly after initiating the process.
Returns received outside the return window may be rejected.