Sporty & Rich logo
Sporty & Rich logo

All articles

ORDERS & TRACKING

Where is my order?

Once your order ships, you’ll receive a shipping confirmation email with tracking details. Use the link in that email to follow your package in real time. If your order was placed recently, it may still be in processing. Orders are processed within 1

How do I track my order?

A shipping confirmation email is sent as soon as your order ships. This email contains your tracking number and a direct link to follow your delivery. You can also track your order directly via:. Please allow a few hours after receiving your shipping

Can I change or cancel my order after placing it?

Once an order is placed, it cannot be changed or canceled. Our team begins processing orders immediately to dispatch as quickly as possible. We recommend reviewing your order carefully before completing checkout. If your order has already shipped and

My order arrived damaged or incorrect — what do I do?

We’re sorry to hear this. Please contact our support team here within 7 days of delivery with:. Our team will review and respond within 24–48 business hours.

I never received my order — what do I do?

Please note: Once your order has been handed off to the carrier and tracking has been confirmed, Sporty & Rich is not responsible for packages that are lost, stolen, or marked as delivered but not received. Shipping carriers assume full responsibilit