We do our best to respond to every inquiry within 1–2 business days, Monday through Friday.

International Returns

U.S. Returns

Sporty & Rich

Not at this time. Online orders are shipped directly to you.Questions?&#xA0;Get in touch with our team <a href="https://sportyandrich.com/pages/contact" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;" class="fr-green fr-strong">here</a>.

Not at this time. Online orders are shipped directly to you. Questions? Get in touch with our team here.

Do you offer in-store pickup for online orders?

OUR STORES

What payment methods do you accept?

Where is my order?

Can I change or cancel my order after placing it?

How do I track my order?

Why hasn’t my order shipped yet?

My order arrived damaged or wrong. What do I do?

My order says delivered but I never received it. What do I do?

ORDERS & TRACKING

What is your shipping policy?

Do you ship internationally?

How long does shipping take?

What are your shipping rates?

My tracking hasn’t updated. What should I do?

Will I be charged duties or customs fees?

SHIPPING

What is your return policy?

How do I return a USA order?

How do I return an international order?

What items are final sale?

How long does my refund take?

Do you offer exchanges?

Are returns free?

My return was rejected. What happens now?

RETURNS & REFUNDS

How do I redeem my store credit? (USA Customers)

How do I redeem my store credit? (International Customers)

How do I use use my gift card?

Can I buy a Sporty & Rich gift card?

ACCOUNT & STORE CREDIT

How to find your size

How does Sporty & Rich fit and how do I choose my size?

How do kids' sizes work at Sporty & Rich?

How do Sporty & Rich hats and accessories fit?

How should I care for my Sporty & Rich pieces?

SIZING & CARE

What are your store locations and hours?

How do I return or exchange something I bought in store?

Can I return or exchange an online order in store?

Do you host in-store events or exclusive launches?

Do you offer in-store pickup for online orders?Updated 14 days ago