OUR STORES
Find store locations, opening hours, and everything you need to know before visiting us in person.
What are your store locations and hours?
We have two flagship stores, each with a café. New York — 133 Greene St, SoHo. Mon–Sat 11am–7pm, Sun 11am–6pm EST. Los Angeles — 8619 Melrose Ave. Mon–Sat 10am–7pm, Sun 11am–6pm PST. A Studio is coming soon to our LA location. Sign up here to learn m
How do I return or exchange something I bought in store?
Bring your receipt to either flagship store within 14 days of purchase and we'll take care of it. Please note, in-store purchases cannot be returned by mail or online. Items purchased at a department store (Selfridges, etc.) must be returned directly
Can I return or exchange an online order in store?
Online orders can't be returned in-store. To return an online order, navigate to the relevant return portal below to start your return. Read our full Return Policy here. Questions? Get in touch with our team here.
Do you offer in-store pickup for online orders?
Not at this time. Online orders are shipped directly to you. Questions? Get in touch with our team here.
Do you host in-store events or exclusive launches?
Yes. Subscribe to our newsletter and follow us on social to be the first to know. We also have a Studio coming soon to our LA location — sign up here for updates. Questions? Get in touch with our team here.