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International Returns

U.S. Returns

Sporty & Rich

Online orders can&apos;t be returned in-store. To return an online order, navigate to the relevant return portal below to start your return.&#xA0;<ul><li style="font-size: 16px; font-weight: bold;"><a href="https://sportyandrich.com/a/service" target="_blank" rel="noopener noreferrer" class="fr-green fr-strong">US Returns</a></li><li style="font-size: 16px; font-weight: bold;"><a href="https://web.global-e.com/Returns/Portal/mZ2D" target="_blank" rel="noopener noreferrer" class="fr-green fr-strong">International Returns</a></li></ul>Read our full Return Policy <a href="https://sportyandrich.gorgias.help/en-US/what-is-your-return-policy-4949983" target="_blank" rel="noopener noreferrer" class="fr-green fr-strong">here</a>.&#xA0;Questions?&#xA0;Get in touch with our team <a href="https://sportyandrich.com/pages/contact" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;" class="fr-green fr-strong">here</a>.

Online orders can't be returned in-store. To return an online order, navigate to the relevant return portal below to start your return. Read our full Return Policy here. Questions? Get in touch with our team here.

Can I return or exchange an online order in store?

OUR STORES

What payment methods do you accept?

Where is my order?

Can I change or cancel my order after placing it?

How do I track my order?

Why hasn’t my order shipped yet?

My order arrived damaged or wrong. What do I do?

My order says delivered but I never received it. What do I do?

ORDERS & TRACKING

What is your shipping policy?

Do you ship internationally?

How long does shipping take?

What are your shipping rates?

My tracking hasn’t updated. What should I do?

Will I be charged duties or customs fees?

SHIPPING

What is your return policy?

How do I return a USA order?

How do I return an international order?

What items are final sale?

How long does my refund take?

Do you offer exchanges?

Are returns free?

My return was rejected. What happens now?

RETURNS & REFUNDS

How do I redeem my store credit? (USA Customers)

How do I redeem my store credit? (International Customers)

How do I use use my gift card?

Can I buy a Sporty & Rich gift card?

ACCOUNT & STORE CREDIT

How to find your size

How does Sporty & Rich fit and how do I choose my size?

How do kids' sizes work at Sporty & Rich?

How do Sporty & Rich hats and accessories fit?

How should I care for my Sporty & Rich pieces?

SIZING & CARE

What are your store locations and hours?

How do I return or exchange something I bought in store?

Do you offer in-store pickup for online orders?

Do you host in-store events or exclusive launches?

Can I return or exchange an online order in store?Updated 14 days ago